Legal
Refund Policy
All sales are final. Due to the digital nature of our AI services, no refunds will be issued after purchase except for significant, company-attributed service failures.
Refunds may only be considered where Unyson.AI is directly responsible for a significant, prolonged service failure that prevented meaningful use of paid features.
Unyson.AI provides digital AI services delivered immediately upon purchase or account activation. Because usage begins as soon as access is granted, all subscription and token purchases are final once payment is confirmed by Stripe.
Chargebacks or payment disputes filed without contacting support first may result in account suspension while the matter is reviewed.
If you believe a significant, company-attributed service failure prevented meaningful use of paid features, email info@switchedon.company within 14 days of the charge. Include your account email, invoice or payment date, and a clear description of the failure. We review requests individually and may offer account credit or a discretionary exception at our sole discretion. Approval is not guaranteed.
Routine dissatisfaction with AI output quality, model availability, third-party provider limits, or changes to features does not qualify for a refund.